PRIVACY POLICY – HAZLETON IMMIGRANT ADVOCACY SERVICES INC.
Last Updated: December 2, 2025
Hazleton Immigrant Advocacy Services Inc. (“HIAS Inc.”, “we”, “our,” or “us”) is a nonprofit organization based in Hazleton, Pennsylvania. We provide administrative support, information, and community-based services to immigrant families.
We are independent and are not part of any government agency or national organization with a similar name.
This Privacy Policy explains how we collect, use, store, and protect information when you:
visit our website,
contact us by phone, email, text, or WhatsApp,
submit forms or documents,
participate in our programs or services.
We may collect the following categories of information:
Name
Email address
Phone number
Mailing address
Details you choose to share during appointments or consultations
Documents you provide for administrative or translation support
Basic case-related information that you voluntarily disclose
We do not require Social Security numbers or similar identifiers for general website use. If such information is ever provided, it is only because you choose to share it for a specific purpose.
When you visit our website, certain technical information may be collected automatically, such as:
IP address
browser type
device type
pages visited and time spent on the site
general analytics data
This helps us understand how our website is being used and how to improve it.
We may retain:
emails you send us,
text and WhatsApp communications,
form submissions and online requests.
This allows us to follow up on your inquiries and provide ongoing assistance.
We use the information you provide to:
Respond to your questions and requests,
Schedule and manage appointments,
Assist with the administrative preparation of documents under your direction,
Provide translations and explanations of publicly available information,
Share updates about our services or important community information,
Maintain basic internal records for organizational purposes.
We do not use your information to provide legal advice or representation.
Our use of personal information is based on:
your consent when you choose to contact us or share your information,
our legitimate interest in operating a community-based nonprofit that responds to inquiries and provides services,
compliance with applicable laws and obligations for nonprofit recordkeeping.
HIAS Inc. does not:
Sell your personal information,
Rent or trade your data to marketers or data brokers,
Share your information with attorneys or law firms without your explicit consent.
We may share information only when:
You clearly authorize us in writing,
It is necessary for safety,
We are required to do so by law, court order, or lawful request from authorities.
We keep personal information only as long as it is reasonably necessary to:
respond to your requests,
maintain accurate internal records,
comply with legal or regulatory obligations.
If you wish to know whether we still hold your information, you may contact us using the details at the end of this Policy.
You may:
ask what information we have about you,
Request corrections if your information is inaccurate,
ask us to delete certain data, unless we are required to keep it for legal or administrative reasons,
request a copy of this Privacy Policy at any time.
We will respond within a reasonable timeframe.
Our website may use basic cookies or analytics tools to understand general usage patterns. Cookies are small files stored on your device.
You can adjust your browser settings to limit or block cookies if you prefer. This may affect some site features, but should not block you from accessing basic information.
We take reasonable steps to protect the information we handle from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee the absolute security of data transmitted over the internet.
You should avoid sending highly sensitive information (such as full Social Security numbers, full passport numbers, or financial account details) by unencrypted email, SMS, or messaging apps.
If you contact us through online forms, email, messaging, or other electronic tools:
We will use the information you provide to respond to you,
We may keep a record of your communications for internal follow-up.
We cannot guarantee that electronic transmission is free from interception.
By using these channels, you accept the risks associated with electronic communication.
Our website may contain links to external websites, such as government agencies or community resources. We do not control those sites and are not responsible for their content, security, or privacy practices.
We encourage you to review the privacy policies of any external sites you visit.
Our website and services are intended for adults and older youth who seek information or assistance for themselves or their families. We do not knowingly collect personal data from children under 13 without consent from a parent or legal guardian.
If you believe a child has provided information to us without adult consent, please contact us so we can review and address the situation.
We may update this Privacy Policy from time to time. When we do, we will update the “Last Updated” date at the top of this page.
Your continued use of our website or services after changes are posted will indicate that you accept the updated Policy.
If you have questions about this Privacy Policy or how we handle personal information, you may contact us at:
Hazleton Immigrant Advocacy Services Inc. (HIAS Inc.)
199 N Church St
Hazleton, PA 18201
Email: hazleton@hiasinc.org
Secondary Email: yasminmultiservice@gmail.com
Phone: 570-582-0621